01Reporting a link
Montvo shortens links and shows an ad page on the way through. We do not host the destination and we do not choose it — a creator does. What we can do is stop a montvo.link link from leading anywhere, and that is what a report asks us for.
There are two ways in. Any visitor can report a link from the button at the bottom of the ad page. For copyright, or for anything needing detail, email us:
- Copyright: [email protected]
- Everything else — malware, phishing, adult content, counterfeits, spam: [email protected]
02What a notice must include
So that we can act rather than write back asking, tell us:
- The full montvo.link link. One per report — if there are several, list them all.
- What is wrong with it, specifically enough that somebody who has not seen it can check.
- For copyright: what the work is, and where it can be seen legitimately if it is online.
- For copyright: a statement that you own the rights or are authorized to act for whoever does, and that you believe in good faith that the use is not authorized.
- A name and an email address we can reply to.
A deliberately false or bad-faith report is itself a problem, and may make you liable to the person it targets. We keep what we are sent.
03How quickly we answer
Every report gets a deadline the moment it arrives, and the queue is worked in that order. These are the times we hold ourselves to:
- Malware: answered within 4 hours. The destination serves something harmful.
- Phishing: answered within 4 hours. The destination imitates a sign-in page.
- Adult content: answered within 24 hours. Not allowed on the ad partners' inventory.
- Copyright: answered within 48 hours. A rights-holder says the destination is theirs.
- Counterfeit: answered within 72 hours. The destination sells fakes under a brand.
- Spam: answered within 72 hours. Bulk-posted somewhere it was not welcome.
Those are answer times, not resolution times: within them you will hear what we decided, or what we still need from you.
04What happens next
A person reads it. If we accept the report, the link stops working — anybody opening it gets a page saying it is no longer available, and it stops earning immediately.
We disable the link, not the account. One bad destination is a link problem, and a creator with one accepted report keeps the rest of their links.
We tell the creator what was reported and why we accepted it, so that they can answer it. We do not pass on your email address unless you ask us to, or a law requires it.
If we do not accept the report we will tell you why, and you can come back with more.
05If your link was disabled
If you believe a link of yours was disabled wrongly — you hold the rights, you have permission, the report named the wrong link, or the destination is not what the report described — reply to the message we sent you, or write to the same address the report came in on.
Tell us which link, and why the report was wrong. If you are contesting a copyright claim, say on what basis you are entitled to use the material.
We will look again, and where a claim is genuinely contested between two parties we will say so plainly rather than pretending to be a court. If we restore the link we will tell the person who reported it.
This is an internal complaint process and it does not take away anybody's right to go to a court instead.
06Repeat infringers
An account that keeps collecting accepted reports loses its account, not just its links. We do not publish a threshold, because a fixed number is a number to stay just under — we look at how many, how serious, how recent, and what the creator did when told.
An account closed this way does not get paid for traffic to the links that caused it.
07Contact
Reports and legal notices:
The operator is established in the Czech Republic. Full identification — legal name, registration number and an address for service — is being added to this page and is available on request.
The fastest route is always email. A notice sent on paper will be answered, but not by the deadlines above, because those are measured from when it actually reaches us.